Sales Policy

Effective Date: October 8, 2024

At Alabachap, we are committed to delivering high-quality computers that meet the diverse needs of our customers. Our Sales Policy outlines the terms and conditions governing your purchases, ensuring a transparent and satisfactory shopping experience.

1. Product Availability

We take pride in our wide range of computers, including desktops, laptops, and accessories. While we strive to maintain adequate stock levels, certain products may become temporarily unavailable due to high demand or supply chain issues. In such cases, we will notify you via email regarding the unavailability of your selected item. Customers will have the option to wait for restocking, choose an alternative product, or receive a full refund.

2. Pricing Information

All prices on our website are displayed in USD and are inclusive of applicable taxes. We reserve the right to modify our prices at any time due to changes in market conditions or inventory levels. In the event of a pricing error, we will contact you promptly to confirm whether you would like to proceed with your order at the correct price or cancel it for a full refund.

3. Payment Methods

Alabachap accepts a variety of secure payment options, including major credit cards, PayPal, and other electronic payment methods. All transactions are processed through secure payment gateways to ensure the protection of your financial information.

4. Order Confirmation

After completing your order, you will receive an email confirmation detailing your purchase. This confirmation serves as your receipt and should be reviewed carefully. If you notice any discrepancies in your order, please contact us within 24 hours at (802) 879-0948 or info@highendhikinggear.com.

5. Shipping Policy

We offer various shipping options, including standard and expedited shipping, to meet your needs. Shipping costs are calculated at checkout based on your location and selected shipping method. For detailed shipping information, including rates and estimated delivery times, please visit our Shipping Policy.

6. Order Cancellation

Customers may cancel their order within one hour of placement. Once an order has entered the shipping process, it cannot be canceled. If you need to cancel your order, please contact our customer service team immediately.

7. Promotions and Discounts

We occasionally offer promotions and discounts on select products. These offers may be subject to specific terms and conditions and are valid for a limited time. Only one promotional code can be applied per transaction unless stated otherwise in the promotional details.

8. Customer Support

For inquiries regarding your order or products, please contact our customer service team at (802) 879-0948 or via email at info@highendhikinggear.com. We are dedicated to providing you with exceptional service and support.

9. Gift Cards

Gift cards are available for purchase on our website and can be redeemed for any products we offer. Gift cards are non-refundable and cannot be exchanged for cash.

10. Loyalty Program

Join our loyalty program to earn points for each purchase you make at Alabachap. Accumulated points can be redeemed for discounts on future purchases, exclusive access to sales, and special offers. More information about our loyalty program can be found on our website.